AI-Powered Customer Service Platform

In today's data-driven world, businesses face challenges like information overload, repetitive tasks, and limited assistant capabilities. At HolboxAI, we believe there's a smarter way to work.

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Customer Experience Challenges

Why businesses need smart assistants powered by GenAI?

Long Wait Times & Inefficient Support

Customers grapple with lengthy hold times and repetitive interactions with chatbots.

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Impersonal Interaction

Generic communication leaves customers feeling unheard and undervalued.

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Difficulty Finding Answers & Products

Navigating complex websites and finding relevant information or products is a struggle.

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Limited Accessibility & Omnichannel Support

Reaching support through preffered channels or during desired hours isn't always possible

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Cost of Inefficiency

Are you leaving money on table?


Inefficient process and information overload cost and lost productivity

Missed Opportunities

Slow decision-making and limited skill access hinder innovation and market responsiveness.

Increased Costs

Repetitive tasks, manual data entry, and unnecessary errors lead to higher operational cost.

Damaged Customer Experience

Impersonal interactions and long wait times lead to customer dissatisfaction and lost sales.

Unhappy Employee

Disengaged and frustrated employees are Z% less productive and more likely to leave.

Benefits of full Customer Service team powered by GenAI


Human Parity - answer 90% of user queries first time


Allows you to re-direct users across channels-channel shift*


Engage with users 24/7 no matter time, place, language


Shields agents from simple queries by resolving without intervention


Quicker resolutions to users with self-service


Avoids need for new agent software/training rapid environment


Improve retention and satisfaction of staff


Reduce costs / save people-hours dedicated to first-line support


Provides user-friendly, accurate and instant interactions